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Privacy Policy

This privacy policy explains in detail the types of personal data we may collect about you. It also explains how we will store and handle your data, and keep it safe.

Ignite Exponential is a business unit of Plextek Services Limited. Plextek’s registered office: The Plextek Building, London Road, Great Chesterford, Saffron Walden, United Kingdom, CB10 1NY.

We collect personal data:

  • When you use our website
  • When you submit a website form
  • When you download whitepapers from our website
  • When you engage with us using social media
  • When you contact us directly
  • When entering into a contract on behalf of your business
  • Through publicly available sources e.g. LinkedIn or websites

We also collect the following information:

  • Name, email address, job title, company and telephone numbers
  • IP addresses
  • Information gathered by the use of cookies (please see our cookies policy at
  • Details of your visits to our websites and which sites you came from to ours
  • Correspondence and conversations you have had with us

We will only use your personal data when the law allows us to, in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with the business you represent
  • Where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation
  • Where we have gained consent from you for marketing purposes

We will only transfer your data outside the EEA (including approved countries allowed within the data protection legislation) with your permission, unless it is required for legal purposes.

You can make a formal request for information we hold about you. We will provide you with a copy of this information and the reasons it is being processed.

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We will then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Where we need to collect personal data by law, or under the terms of a contract we have with the business you represent, and there is a failure to provide that data when requested, we may not be able to perform the contract.

If you have any concerns or complaints relating to this policy, its subject matter, or the manner in which we collect, control and/or process your personal information, please let us know by sending an email to our Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice.

Details of our DPO are:
Name & title: Ian Murphy, Director of Plextek Group
Email address: [email protected]
Postal address: The Plextek Building, London Road, Great Chesterford, CB10 1NY
Telephone number: 01799533200

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (